E-mail is a smart and fast feature to communicate. But it has it's downsides.
Sometimes our e-mail ends up in your spam-filter or get stuck between anywhere or somewhere in the cloud of the web. So start by checking your spam filters!
All of your videoorders are trackable in the section of my profile. You get access to the my profile page by clicking your email adress in the right side of the meny bar.
Here are the download links available and also a PDF version of the receipt for your personal accounting.